FAQ

Frequently asked quetions


Q: What colour are Mink Lash Pack Lashes?

Mink Lash Pack Lashes only come in Black.

Q: Are the false lashes Re-usable & Stackable?

Yes, all the lashes are re-useable & stackable.

Q: What happens if the lashes get wet?

The mink lashes can be air dried and re-curled for re-use if they get little drips of water. If the lashes are fully immersed in water, they will lose shape. Mascara cannot be used as it'll ruin the fur.

Q: How long does it take to apply false lashes?

On average it takes about 5 minutes to apply.

Q: Can I apply mascara to the false lashes?

No Mascara: on mink lashes

Q: Can I curl my False lashes?

Yes, the lashes can be gently curled.

Q: How do you clean false eyelashes?

False eyelashes can be cleaned with a q-tip and rubbing alcohol. Gently roll q-tip from bottom to top. Once they are air dried, put them back in its original box to avoid dust. Cleaning the lashes isn't a must, but to prolong usage, its recommended.

Q: Do the lashes come with glue?

No, but any drug store eyelash glue will do. We recommend the latex free glues for sensitive skin.

Q: Can I return my products that I bought from Mink Lash Pack online to a retail Location?

Retail locations will not accept Mink Lash Pack Online purchases. Returns on products purchased in store will vary, depending on the regulations of each different retailer.

Q: Can I return items purchased online?

You can return items purchased online with a Return Authorization Number (RA #). We will not be responsible for original shipping costs, return-shipping costs, exchange shipping costs, or customs. Mink Lash Pack does not accept returns from products purchased in retail locations. Please check the refund policy at place of purchase.

If you have further questions, MLP would be more than happy to assist you.
Please contact: support@minklashpack.com

For wholesale or media inquiries please email us:
info@minklashpack.com 

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